Photo Gallery

Textiles Professionally Cleaned in the Outer Banks

We Say Restore. . . Don't Replace

You don't have to have a disaster to have your soft contents or textiles professionally cleaned by SERVPRO®.   SERVPRO® of Elizabeth City/Outer Banks will help to restore your items like shoes, leather jackets, curtains, uniforms or even sports equipment at anytime.    Sometimes you may find your stuff to be just "stinky" or dirty or show signs of a bacterial contamination and you don't dare wash them in a regular washing machine.

Our Esporta® equipment and technology helps to save you money by restoring instead of replacing those items.  Give us a call and ask to speak to someone in our Textile department.  Learn more about our cleaning services in Elizabeth City/Outer Banks and call us at 252-331-7889.

SERVPRO® Moisture Detecting Equipment

Technology is best served when it functions well with man. SERVPRO® moisture detecting equipment helps us when we arrive to detect the amount of water that we can and can't see.

Our device detects the amount of water that has infiltrated your property and your contents.  It helps to confirm the amount of moisture and the necessary equipment that our technicians will use to professionally remove your water damage.

The meter will be used daily throughout the drying process to confirm that our machines are performing at capacity and drying the damaged area.

Need Water Damage Cleanup in Elizabeth City/Outer Banks, Call 252-331-7889.

SERVPRO® Traveling Teams

When a natural disaster occurs and the amount of damage is more than one franchise can handle, other SERVPRO® franchises come together in Storm Mode and travel to aid and assist the struggling community.

Cleaning Water Damage in Elizabeth City

Our highly trained and skilled SERVPRO® Water Technicians successfully remove the standing water in your home or business. 

We help return your property to pre-damage condition by using our detection, extraction, drying and deodorization equipment to help make it "Like it never even happened."

Reconstruction After Water Damage in the Outer Banks

Skilled and trained SERVPRO® Water Technicians removed the water with our extraction machines and dried with our air movers. 

After the water removal,  the restoration process continues with the use of our state-of-the-art equipment such as our air movers and dehumidifiers to dry any potential remaining moisture.  After our equipment confirms that no moisture is present, then the restoration process can begin.

School Cafeteria Floods in Elizabeth City

Water damage in this school cafeteria was quickly and carefully cleaned by SERVPRO® trained water technicians.

The water was removed by our extraction machines and dried with our air blowers.  After the drying process, our technicians confirm with a moisture reader that the area has been properly restored.

Home Water Damage From a Storm

This homeowner suffered water damage from a rain storm. The rain came down so fast and quick that it flooded their home. 

Overwhelmed, they called SERVPRO of Elizabeth City/Outer Banks to help them clean and make it "Like it never even happened."

Basement Flooding After a Storm

Tropical storm winds and rain can cause water surges that can flood your Hampton yard.  During a storm, a client gets over 10" of standing water in their yard that ended up in their basement.  The sump pump does it job, but the basement needs to be professionally dried and treated.

Mold Found Under Bath Tile

A little water can go a long way.  A trickle can seep under tile and wood floors.  The longer a drip continues,  the more damage as time and temperatures can cause mold to grow at excessive rates.

Office Bathroom Flood

A multi-level office building bathroom toilet overflowed causing category 3 water damage to the bathroom, hallways, and offices.  The SERVPRO team was able to restore the building to sanitary conditions quickly and efficiently.

Business Interruption From Flooding

There is never a convenient time for fire or water damage to strike your business.  Every hour spent cleaning can mean an hour of lost revenue and productivity.  A good plan is to ensure that you have your SERVPRO Business Emergency Ready Plan App with your business information at your fingertips.  

Mold Found in Portable Trailer

A city's portable training room had been closed up and when it was reopened, mold was found throughout the unit.   Mold was found in the air system too.

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property.

SERVPRO of Elizabeth City/Outer Banks works quickly to first contain the infestation to prevent its spreading to other parts of the structure and to work safely and effectively to manage the situation.

Cleaning Your Electronics and Contents After a Fire

Fire damage, including smoke and soot, affects not only the structure of your Hampton home but also your belongings.

SERVPRO of Elizabeth City/Outer Banks understands your family’s furniture, clothing, keepsakes, and other belongings make your house more than a structure; they make it home.

The belongings are boxed and inventoried and taken to our warehouse.  We use various cleaning techniques to help restore your items.

SERVPRO of Elizabeth City/Outer Banks will clean and help in restoring contents damaged by water, fire, or mold.

Grease Fire in Your Elizabeth City/Outer Banks Kitchen

An unattended pan on the stove caught fire and ignited other surrounding materials which caused a kitchen fire to erupt in this home.

After any fire damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Ceiling Collapse From a Water Heater Leak

A water heater leak from your attic can be a scary situation.   This ceiling collapsed and not only is there water damage, but there is structural damage too.   After the leak is repaired, and we have cleaned up the mess, SERVPRO of Elizabeth City/Outer Banks will help to repair the ceiling, and make it "Like it never even happened."

Water Pipe Burst in Ceiling Damage

Fortunately the homeowners were away when water pipes burst and the ceiling came crashing down.  

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (252) 331-7889

Water Heater Leaks in Crawlspace

When a first floor water heater leaks, one of the first places we inspect is the crawlspace.

This leak looks like it went unnoticed for some time.  This is a good example as to why you should call us immediately after a water leak.  Mold can grow in as little as 48 hours.

Have Water or Flood Damage?
Call Us Today – (252) 331-7889

Extracting Water

This is our extractor that will remove most of the water from the carpet.  It's similar to laundry, where the spin cycle removes most of the dampness from your clothes. 

Next you will move the clothes to the dryer to dry.  After the extractor, we will implement our drying equipment, dehumidifiers and air movers to remove the rest of the moisture.  

Mushrooms Grow From Contaminated Water

Water damage is never easy to deal with and even worse when the water is from a toilet or sewer backup.

The homeowner wanted to avoid a weekend emergency call only to discover these mushrooms growing two days later from the ceiling.  

The water is what we call "Black Water", a category 3, very contaminated and an immediate health hazard.  Sewage backup should be considered an emergency and dealt with as soon as possible.  You should never try to clean it up yourself.

Sewage Backup or Toilet Overflow? Call Us Today – (252) 331-7889

Securing Your Storm Damaged Property in Elizabeth City, The Outer Banks

Putting a tarp on your property or boarding up your windows or doors, can be a part of our process to help restore your home or business to its preloss condition.  We want to protect it from further damage.

SERVPRO of Elizabeth City and the Outer Banks, are storm and water damage specialists who get started promptly to get your property dry and back to pre-storm condition.

We use advanced equipment and scientific drying techniques.  Our technicians document the drying process to support that your home or business is ready.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Storm Disaster Recovery in Elizabeth City, Outer Banks

No Job Is Too Large

The SERVPRO Storm Disaster Commercial Large Loss Division is composed of our best of the best in restoration.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. 

Let SERVPRO of Elizabeth City help make it "Like it never even happened."

Should a storm or major event strike, call (252) 331-7889

Commercial Storm Damage Cleanup

SERVPRO of Elizabeth City and Outer Banks will respond immediately to the storm or flood emergency affecting your commercial property, regardless of the size or scope of the damage.

We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

Have Storm or Flood Damage?
Call Us Today (252) 331-7889

Looking for Invisible Water

Good news is the storm has blown over and the water has retreated and no longer standing in the home or building. 

Now you call SERVPRO of Elizabeth City and the Outer Banks to come to clean up the mess and the damage. 

Sometimes water marks left behind from the flood and when there are none, we have Moisture Meters that will help us determine the amount of moisture that is still inside of materials such as walls, wood, or insulation.  The water you cannot see usually causes the worst of problems if not addressed right away.

Microbial Growth in Air Ducts

This air duct system was highly contaminated with microbial buildup.  Air Duct Systems should be cleaned regularly depending on the building or home environment.  

Our mold specialists make sure that all procedures and guidelines laid out by the IICRC (Institution of Inspection Cleaning and Restoration) are followed to effectively clean and restore the indoor air quality.

Containing the Mold Enemy

Erecting an appropriate sized containment area allows our mold specialists to control the environment without risk of the spores becoming airborne. Believe it or not, there is a lot of science and math involved in mold remediation.

If You See Signs of Mold, 
Call Us Today – (252) 331-7889

HEPA Filer Air Scrubbers Are Used in Mold Remediation

Mold spreads quickly and can produce allergens and irritants and has the potential to cause other health effects. SERVPRO of Elizabeth City/Outer Banks knows that it is important to control the mold spores and other matter from becoming airborne.

This is a High Efficiency Particulate Air (HEPA) Filter Air Scrubber, at your service.  Notice the amount of dust and debris captured during a mold cleaning job.

If You See Signs of Mold, 
Call Us Today – (252) 331-7889

Bio-Hazard Cleanup Get Up!

No, it's not Halloween.  This is one of our SERVPRO Mold Technicians removing toxic matter from a bathroom. The bathroom was locked up for the season and a toilet had backed up and overflowed. 

The technician is protected from head to toe.  She is also a highly trained restoration specialist.   We use advanced mold remediation techniques and equipment.  

If You See Signs of Mold, 
Call Us Today – (252) 331-7889

Cleaning Your Textiles and Electronics After A Fire

The restoration process begins when you call your SERVPRO of Elizabeth City/Outer Banks.

In this photo, our Textile and Electronics crew have begun to collect, inventory, and categorize all household items that will soon be cleaned at our warehouse.

Our belief is to Restore, not Replace.  Restoring helps to save the insurance industry money and you to keep your keepsakes.  

During a "typical" fire damage emergency, we carefully inspect and test adjoining rooms too, to determine the extent of the damage.

If necessary, roof-tarping and boarding of windows and doors are put into place to secure the home or business. Read more about the process

Fire Cleaning Products

SERVPRO has its own line cleaning products.  Our cleaning products are the best in the industry for cleaning any residential or commercial fire job.

After a fire, SERVPRO of Elizabeth City and the Outer Banks, know that it's important to get repairs started quickly.  Soot is very acidic and can eat away at different types of materials.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (252) 331-7889

Structure Repairs After a Fire

In this room, you notice that the ceiling and window framework is exposed and the walls are covered. 

This is the structural restoration process to help get this home to its pre-fire condition.  Restoration may involve minor repairs such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of a room or rooms in the home or business.

The fire damage restoration process begins after you call SERVPRO of Hampton North. 

We carefully inspect and test the adjoining rooms to determine the extent of the fire damage and make preparations to protect the property against any further damage.

Drying Out Your Home After a Fire

After the fire trucks have left, your Hampton home or business is likely suffering from not only fire and smoke damage but extensive water damage from the firefighters efforts.

The fire damage restoration process begins almost immediately following a fire once we receive the emergency call. 

In this photo, you notice one of our dehumidifier machines that is pulling out the remaining moisture in this particular room while the structural restoration is taking place.    The "DeHu" as we like to call it and air movers are used to remove the remaining water and complete the drying process.

Commercial Air Duct Cleaning

When something is out of sight, it's normally out of mind too.  It's usually a certain smell or excessive dust, or even stuffy sinuses that may signal that there is something affecting your business indoor air quality.

This commercial office building duct system appears to not have been cleaned in some time, perhaps never since it's installation. 

At SERVPRO Elizabeth City and the Outer Banks, we provide commercial air duct cleaning services along with a Free Inspection and quote of your air duct system.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

Sprinkler Head Break Emergency Service

An Assisted Living Center and its occupants were surprised when a sprinkler head broke in the middle of the night.

SERVPRO of Elizabeth City and the Outer Banks know that a quick response is necessary, especially when handling  commercial water damage and the senior's living arrangements.  

Need Emergency Service? Call Us 24/7 – (252) 331-7889

Roof Leak Water Damage

The first thing you notice about this room is the soaked area on the carpet and the placement of the furniture.  The roof of this church sprang a leak during a heavy rain.

Our crew arrived to proceed with the water extraction and drying process, but of course, the rain had to stop and the roof to be fixed.

Water Damage or Flooding? Call Us Today (252) 331-7889

Water Supply Break at Medical Office

A construction crew broke a water supply line after hours that flooded the medical offices, exam rooms and the lab.

A SERVPRO crew arrived and worked through the early morning hours extracting the water, and removing the wet insulation in between the saturated walls.  

Elizabeth City and Outer Banks businesses, we know there is never a convenient time for flooding or water damage to strike your business and every hour spent cleaning counts.  We are your commercial water damage restoration company in Elizabeth City/Outer Banks. 

Congrats on the 2017 Bronze Sustainable Sponsor Award!

SERVPRO of Elizabeth City, Outer Banks and  Marketing Representative, Gordon Smith receive the 2017 Bronze Sustaining Sponsor award from President, Mike Hidenach of the Elizabeth City Area Chamber of Commerce.

Air Movers Ready to Dry in Elizabeth City/Outer Banks

SERVPRO® of Elizabeth City, Outer Bank's industrial air movers are less intrusive, scientific drying methods used to draw the remaining water and moisture from your property.  

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business.  We'll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

Water Damage Restoration Process

Soft Contents Cleaning & Restoration in Elizabeth City/Outer Banks

Our Esporta® Wash System helps us to clean and to restore your soft contents.  Restore. . . don't replace,  helps to keep your treasures and family heirlooms,  helps to save money for the insurance industry and helps the planet by not adding to the landfills.

Morning Rituals at SERVPRO® of Elizabeth City/Outer Banks

Every morning our Technicians arrive at SERVPRO® of Elizabeth City/Outer Banks prepared to take on recent community emergencies or disasters.  Some of those techs have worked through the night on an emergency that was called in to our on call manager.  

In addition to our trained water, fire, and mold technicians, we have technicians who are trained to help restore your electronics and your soft content goods to preloss conditions. 

SERVPRO® of Elizabeth City/Outer Banks is your 24 hour, 365 emergency commercial and residential service provider. here to help at 252-331-7889 #AlwaysHereToHelp #SERVPROBX

Birthdays are Special at SERVPRO® of Elizabeth City/Outer Banks

Our administrative staff surprised our Production Manager, Donna Hamilton on the day of her birthday with lunch at a local Olive Garden.  The surprise was complete with balloons, a birthday card signed by her co-workers,  a table birthday song and dessert to boot! 

At SERVPRO® of Elizabeth City/Outer Banks everyone gets a signed birthday card on the day of their birthday and at the end of the month, we break out the big birthday cake to honor and celebrate all those having a birthday that month.

Check out some of those who work with us at SERVPRO® of Elizabeth City/Outer Banks who help make it "Like it Never Even Happened."

SERVPRO® of Elizabeth City/Outer Banks are here 24/7, 365 days to help at 252-331-7889.  #AlwaysHereToHelp #SERVPROBX

Comraderie and Our Company Cookout at SERVPRO of Elizabeth City, Outer Banks

Comraderie is very important when you are a 24/7 Emergency Service company.  Our summer company cookout at SERVPRO of Elizabeth City, Outer Banks was an opportunity to say "Thank you" for all that you do.

Missy Burns, our Marketing Director organized an incredible spread complete with hamburgers, hot dogs, sides galore and even water balloons.  Our General Manager, Steve Hanna was the master griller.  The cookout ended with fun by all and a summer storm complete with a power outage. Our Employees 

SERVPRO of Elizabeth City/Outer Banks Team

Our Crews, Management and Office Staff January 2015 dinner meeting at the Aberdeen Barn in Virginia Beach.

At SERVPRO of Elizabeth City, Outer Banks, getting together on a social level helps us to separate from work mode and get to know each other better.

Blue Goose Masters Golf Tournament

SERVPRO Elizabeth City/Outer Banks sponsored a hole in the annual Blue Goose Masters Golf Tournament. The tournament is partnered with the Chartered Property Casualty Underwriter Society.

SERVPRO of Elizabeth City/Outer Banks provided a foursome and fun was had by all.  

Hampton Roads Association for Commercial Real Estate Oyster Roast

The Hampton Roads Association for Commercial Real Estate Agents (HRACRE) held their annual Oyster Roast in April, 2017.

SERVPRO of Elizabeth City/Outer Banks, Missy Burns and Jeff Caudill, in Marketing helped to support the event as a beverage sponsor.

Esporta Wash System_Textile Restoration

Sabrina Shoup is our Textile Restoration Technician and she is proud to show off her latest certification.  

Our Esporta Wash System Technology helps to keep insurance costs down by restoring items instead of replacing them. 

Textile Restoration

IICRC Water Restoration Certification Training


Production Technicians, Ricky Lee and Nina Lyell participated in a three day water damage restoration training class hosted by Interlink Supply of Richmond.

SERVPRO of Elizabeth City/Outer Banks makes employee training a priority.