We had water damage to our kitchen and laundry room. We were very upset when the flooring started to turn black. So, we called SERVPRO of Elizabeth City/Outer Banks. They came ready to do their job - clean up the mess. They were fast, experienced and polite. They explained what was going to happen in our house and set out to accomplish the task as fast as possible. We were very impressed by their knowledge and got to work ripping out the floor. They were always polite and cleaned up the mess that was made. What should have taken a month lasted almost three months. This was NOT SERVPRO's fault. The flooring we wanted to replace the old one with was on back order. It took over a month to get the flooring and have it installed. This detail was out of their control. So when all was said and done, we were VERY pleased with the results. I can’t say enough about the professionalism SERVPRO showed us. When the job was finally completed, it really was "Like it never even happened." I would use SERVPRO of Elizabeth City/OBX again but hope we don’t have another problem. Thank you, SERVPRO!

I have an eight week old baby, was dreading this, your crew made it so easy!  They helped us be able to care for our baby and dogs easily during this time!  They went above and beyond.

What a wonderful job!  Thanks to Maggie and your entire team.

Great Job! A+++!

"My insurance company recommended SERVPRO, and they were excellent. They were timely in their response, worked with my schedule, were very thorough and professional, and worked diligently and efficiently while on site. I appreciated their heads-up phone calls when they were on their way to my home and their clear explanation of exactly what they were going to do. They checked on their drying equipment daily until it was complete. They cleaned up after themselves, leaving me in a position where my contractor could now begin the repairs. This is the second time I've used SERVPRO, and I have no reservations about recommending them."

"I've already told USAA how pleased I am with your work and your professionalism.  Excellent work!"

"I had SERVPRO come in to a house I inherited and all our communications were done via email or phone calls. The services were wonderful and with Allen Alewine as the manager of the services I had no fears the work wouldn't be done correctly the first time. I immediately trusted Allen in our first conversation."

Everyone was great! Polite, courteous and professional.

Service Representatives were courteous, industrious and took care of the immediate needs for mitigation. Answered all questions and were professional and polite.

Great Help - Good People!

The Crew was extremely great and professional!

Best Possible Team. Very thoughtful and professional. Wonderful Folks! Thank You.

Always came when they said they would be here and did outstanding professional work!

Very polite, cautious of my home and explained everything.

The crew was very nice and informative.

Great Job!

Awesome. There's nothing to improve the team we had. Fantastic Job!